Rates & Terms

Rates are agreed with the client prior to the commencement of any work & the engagement of Trapnell Technical Solutions by the client, indicates the full acceptance of our Terms & Conditions of Business, as supplied at the time of quoting.

Free Home & Business IT Support Consultation Meeting

Clients based within a 30 mile radius of Malmesbury, North Wiltshire are entitled to a complimentary, one hour initial Business IT Support Consultation Meeting, so if you’re located in Bristol, Bath, Chippenham, Swindon, Malmesbury, Tetbury, Cirencester, Stroud or surrounds, call 01666 840244 to book yours today or email paul@trapnelltechnicalsolutions.co.uk.

A Choice of Ways to Pay

In the case of IT Support or Consultancy work charged on an hourly rate basis, clients can opt for the Ad-hoc method of payment, where an Invoice is supplied on completion of a project (or at the end of the month in the case of ongoing work), which becomes due & payable within 14 days of the date of Invoice. Alternatively, clients can opt to purchase Pre-Paid Blocks of time, which as the name suggests are payable in advance & which also attract a lower hourly rate. Further details relating to both the Ad-hoc & Pre-paid Block payment methods can be found in our full Terms & Conditions of Business, available upon request.

The Prompt Payment Code

Trapnell Technical Solutions is a registered signatory to the Prompt Payment Code & as such, adheres to both the values & ethics of the Code. Find out more…